Grievance Policy
Students must follow the chair of command to solve disputes amongst themselves and instructors. If there are any problems that arises and the student feels that the problem was addressed adequately by their instructor, the student is more than welcome to seek redress from the director. Students will not be reprimanded for voicing their opinion or complaint. MTC staff are prohibited from retaliating against students who raise complaints. If a student has any grievance, he/she must follow the MTC protocol to report file complaint. The student must inform the instructor through writing. If the problem was between the student and their instructor, the student involved can report the complaint to the program director. The program director will report to the MTC president if unable to resolve the grievance. The student must document all the steps he/she has taken to resolve the grievance.